Privacy Policy

1. Scope

This Privacy Policy describes the information that Aurelane International ("Aurelane," "we," "us," or "our") collects when you visit aurelane.com, communicate with us by email, or engage us as a US exporter or supplier for cross-border CPG-food work. It applies to brands, retailers, manufacturers, distributors, and individual representatives of those entities.

Aurelane is headquartered in Los Angeles, California, United States.

2. Information We Collect

Information you provide

When you contact us, submit our forms, or engage Aurelane on a project, you may share:

• Identifiers — name, business email address, telephone number, mailing address.
• Business details — company name, role, country of operation, product categories, target markets.
• Project information — sourcing requirements, sample requests, distribution objectives, pricing assumptions, and other context needed to evaluate or carry out an engagement.
• Counterparty information — where you introduce manufacturers, retailers, or distributors to us as part of a project.
• Correspondence — the contents of emails, calls, and messages exchanged with our team.

Information collected automatically

Like most websites, aurelane.com logs limited technical data when you visit: IP address, browser type, device type, referring URL, pages viewed, and timestamps. This is collected through standard server logs and any analytics tools described below.

3. How We Use Information

We use the information we collect to:

• Respond to inquiries and discuss potential engagements.
• Carry out trade work — sourcing, introductions, private-label coordination, and distribution support — for clients who engage us.
• Make introductions between vetted counterparties, with the consent of the parties involved.
• Send transactional communications related to active projects.
• Maintain records required for tax, accounting, and regulatory purposes.
• Improve aurelane.com and understand which content is useful to visitors.
• Detect, prevent, and respond to fraud, security incidents, and misuse.

We do not sell personal information, and we do not use the information you share with us for advertising targeting on third-party platforms.

4. Sharing & Disclosure

We share information only as needed to operate Aurelane responsibly:

• With counterparties you authorize — for example, sharing a brand's product information with a vetted distributor in connection with an introduction.
• With service providers who help us run our business — including email, accounting, document storage, and website hosting. These providers are bound by confidentiality and use the information only on our instructions.
• For legal reasons — when required by law, subpoena, or comparable legal process, or to protect our rights and the rights of others.
• In a business transfer — if Aurelane is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction, subject to this Policy.

5. International Transfers

Aurelane works across borders. Information you share with us may be processed in the United States and in the countries where the brands, retailers, manufacturers, and distributors involved in your project are located — including across Africa, the Middle East, Southeast Asia, and Latin America. Where required by applicable law, we put appropriate safeguards in place for those transfers.

6. Retention

We keep information for as long as needed to deliver the services you have engaged us for, to comply with legal and tax obligations, to resolve disputes, and to enforce our agreements. When information is no longer needed, we delete or anonymize it.

7. Your Rights

Depending on where you live, you may have rights to access, correct, delete, or restrict our use of personal information about you, to object to certain processing, and to data portability. Residents of California have additional rights under the California Consumer Privacy Act (CCPA), and residents of the European Economic Area, the United Kingdom, and similar jurisdictions have rights under the GDPR and equivalent laws.

To exercise any of these rights, email contact@aurelane.com. We will respond within the timelines required by applicable law. We do not discriminate against anyone for exercising their privacy rights.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect the information you share with us — including access controls, encrypted email where appropriate, and limited internal access on a need-to-know basis. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Cookies & Analytics

aurelane.com uses a small number of cookies and similar technologies to keep the site functional and to understand aggregate usage. You can disable cookies in your browser; some site features may not work as expected if you do.

10. Children

Aurelane's services are intended for businesses and the professionals who represent them. The site is not directed to children under 16, and we do not knowingly collect information from children.

11. Changes to This Policy

We may update this Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be communicated where appropriate.

12. Contact

Questions about this Policy or about how Aurelane handles your information can be sent to contact@aurelane.com or by mail to Aurelane International, Los Angeles, California, United States.